Forum Discussion
Outlook 2007 search on Windows 11 fails by returning no results
Hi, I finally fixed the problem on Windows 11 by simply going to:
Control Panel->Indexing Options->Modify->Unchecked "Microsoft Office Outlook"
Save everything and restart the Outlook.
Now I can search my mail box.
I thought keeping outlook checked is the right thing to do.
But Microsoft interface and docs, sometimes are not intuitive.
Hope this helps.
Hi
thanks for your information.
I have tried you suggestion which is fine. I have logged out of Outlook 2007 and then logged out of windows/restarted the computer and also did a cold restart, but the same problem persisted but when i looked the the indexing option again , the outlook box was checked - like it gets checked when i restart windows. Am i missing somehting when I go through what you've suggested? I think I have addressed all the options - there weren't many.
Thanks for any advice
Orlando
Orlando418I had the exact same problem, where the check box reappeared. Unfortunately I can't remember how I finally got the unchecked to stick. I do remeber there being two places where you could turn off indexing, one in control panel as described by beker, the other in Outlook itself, under tools/options/preferences/search options. Give that a try to see if it resolves it.
Paul_GBThanks fro responding so promptly to my message
Fantastic !! yes that worked.
I unchecked the boxes in indexing options in Control panel and as you suggested also in Outlook's options . Restarted everything and the search feature now functions. This was causing problems since the upgrade as I'm running a business where a lot of emails come in and don;t always get categorised.
THanks again to you and Beker.- to my dismay, it works repeatedly whilst I remain in the search window. However, once go move to calendar or to the inbox , then try searching again, I go back to the original problem where I have to reset the indexing process, log out of outlook, then log back in and then run the search. So it appears that the indexing resets to some sort of default every time i chnge from search to inbox or calendar. I will try the link provided by Diane and hopefully that resolves all this once and for all.
ThanksOrlando418a bit confused. Are you saying the beker fix (and my addition to it) is failing? I don't use Outlook's email, but the fix remains when I switch from calendar to tasks, contacts, etc. Please let us know how Diane's link works out.
The fix is out - check for updates -
March 28, 2022—KB5011563 (OS Build 22000.593) Preview (microsoft.com)
- Hi DIane
thanks for providing that link. I am assuming that this fix addresses the above issues? I have been a little nervous applying fixes in the past in case they cause other problems, but I will apply it iand hopefully it does in fact correct the outlook search issue.
I notice on reading the info in the link that it states "Addresses an issue that affects searchindexer.exe and prevents Microsoft Outlook’s offline search from returning recent emails." so I guess it does.
I will try it and will see.
Thanks
