Link is not being sent to recovery mail

Copper Contributor

So my dad created an outlook account few years back where he didn't add any recovery mail and now he bought a new iphone.

Now outlook is not accepting my passwords seems like I have forgot it.

After clicking forgot password and giving mail recovery mail. I am entering all of my information and then it says that it will verify the information added and send a link in 24hrs to reset the password.

Its been more than a week now I am not getting any mail to reset my password.

Tried it 3 times until now.


The account is logged in his old mobile which is also an IOS.


Please help it is very important. 

Is there any solution to this?..




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