Forum Discussion
Gmail (IMAP) in Outlook on Win11 doesn't work
zfriedman I have had the same problem since update to windows 11 also. Gmail into Outlook 2019 doesnt work whether I use IMAP or POP. The first time it didnt work I thought it may have been my google/gmail password so I changed it and it worked - but only briefly (few days). It no longer works and no amount of changing gmail settings etc in Outlook is fixing the problem. Have you had any luck?
For security reasons, third-party apps or devices which ask you to sign in to your Google Account, using only your username and password, are no longer supported by Google, as of 30 May, 2022 https://support.google.com/accounts/answer/6010255?hl=en
You now have to use an Application Password as your password to access Gmail from the third party app, https://support.google.com/accounts/answer/185833?hl=en (note special iPad/iPhone requirements there). If using Outlook, go to that section in the article.
Also make sure you have set up, and maintain, accessible recovery options for the Gmail account please. https://support.google.com/accounts/answer/183723 Both a recovery email, and a recovery 'phone number. Keep these updated as necessary. Without both of these, your Google account can't be recovered in case of a problem.
johnodau this worked for me. generated an app password! Ty so much for posting!
johnodau I'm having the same issue with Gmail and Outlook 365 on my new PC with Windows 11. Trying to add my gmail account to outlook using the automatic settings doesn't work. I get the following error "Log onto incoming mail server (IMAP): The server refused the connection." and "Send test email message: The server responded: 421 Cannot connect to SMT"
I've tried all the suggested fixes, but to no avail. This is puzzling to me as I would've thought Outlook would be compatible with Gmail. I've spent 3 hours troubleshooting and searching the forums for different solutions.
