Find Related does NOT work

Occasional Visitor

Hi, Since I have updated my outlook account with the latest version, I am unable to use the find-related>messages in this conversation function.

4 Replies
Same issue in our organisation 500 staff effected. Please fix Microsoft!
Same here!

@Polat_Inec @gsdrrgrs 


Many users are having the same issue as you.

@Moses3000  posted the following solution.

 

The working syntax includes the bracket. That is [Conversation]:="Email Title". This feature is not working as the bracket is missed in the search syntax -> Converation:="Email Title". I encountered this issue when my computer upgraded to KB5007186.

 

 

Hi @Santanar00 Polat_Inec @gsdrrgrs 

I was unsure if you have been keeping up on all the dialog from other threads about the Find Related Conversations feature. 

 

Workaround #1 Moses3000 suggested using the brackets method:
The working syntax includes the bracket. That is [Conversation]:="Email Title." This feature is not working as the bracket is missed in the search syntax -> Converation:="Email Title." I encountered this issue when my computer upgraded to KB5007186.

 

Workaround #2 I provided the Show as Conversation Feature.

You can bypass the manual effort with Find Related Conversations and enable the Show as Conversation feature.  This option groups all related messages automatically in ascending or descending order. You can expand to see all messages.  When you move an email to a folder and choose "all mailboxes," all conversations in the inbox, sent, and other folders are shown.

 

Give it a try.  You will no longer have to find conversations manually.

 

  • Select View | Add a checkmark by Show as Conversations | All mailboxes

 

Teresa_Cyrus_0-1637815285683.png

 

 

Fix Response: Then SamuelPegg spoke to MS and confirmed that the Find Related Conversation feature was deprecated in the recent upgrade.  The Show as Conversation is the alternative feature, or you can revert to the previous version.  Read the entire thread for details about reinstalling the correct version. 
Re: Find Related messages - Page 2 - Microsoft Tech Community

 

Teresa

#traccreations4e