May 15 2021 01:32 PM - edited May 16 2021 01:54 AM
Hello,
when I try to preview a txt or html attachment in Outlook 2019 x64 (on Win 10 20H2 x64) email I've got an error:
This file cannot be previewed because of an error with the following previewer:
Windows TXT previewer (Html Previewer)
To open this file in its own program, double-click it.
And it is ok with xlsx, docx, pdf and images previews.
PreviewHandlers key is in the Registry and seems to be ok.
Also I have no previews at all (blank preview without any text, except images and videos) in Explorer Preview pane (for what it's worth).
Jan 28 2024 08:15 AM - edited Jan 31 2024 09:07 AM
Finally I've found the solution (for all extensions having associated preview handlers in registry).
I had 64-bit Preview Handler Surrogate Host registry key missing in HKCR\AppID section, but did have 32-bit version.
So I recreated 64-bit version similarly to 32-bit key.
HKEY_CLASSES_ROOT\AppID\{6d2b5079-2f0b-48dd-ab7f-97cec514d30b}
@="Preview Handler Surrogate Host"
"DllSurrogate"(REG_EXPAND_SZ)="C:\Windows\System32\prevhost.exe"
From that point all the previews in Outlook desktop (2019) and in Preview pane in Windows Explorer started working, no need to restart (Explorer or Windows).