Forum Discussion
Can't switch to Classic Outlook
There was some kind of Office update today for my copy of Outlook. Now I can no longer switch back to Classic Outlook after clicking the "Turn off New Outlook" at the top-right several times. The application closes itself and acts like it will change back to Classic, but it just reloads the New version. I need the old version because New Outlook refuses to use Conversation View for emails in a shared/group inbox. Outlook version info in the attached picture.
1 Reply
- SandraL1275Copper Contributor
Today my outlook opened in the New Outlook and there is no toggle to go back to the classic version. When I click on the help button it has a choice for Classic Outlook but it then gets an error message that it can't find my information and the system resources are too low. I am beyond frustrated. I may switch to Google for all emails now.