'C' keyboard shortcut no longer works

Teresa_Cyrus 

Hi Teresa,  Thanks for raising this with the Microsoft agent.

I've read his response and it is clear to me that he has not answered your question about whether this change was by accident or design.  All he says is that he has done the same tests as you and found the same result. The part of his response that begins "As you know..." is cut-and-pasted corporate fluff about how wonderfully responsive Microsoft is -- ironically, in the context of not having responded to your question.

There is a clear defect in the product here, if only that the help screen advertises three keyboard shortcuts which do not work.  

I'm disappointed by this result, but not really surprised.

Once again, thanks for trying to help.

Best wishes,

Ron