Both my Email accounts have been hacked

Copper Contributor

Hi, 

Recently both of my emails of my emails have been compromised by someone in a different country. They got past my 2F authentication(I wasn't using an Authenticator though I will be from now on) and removed security from my account after getting in.

 

I can't access either anymore as they've changed the passwords and the recovery email to their own. I did manage to get my account back briefly using security questions and proving I own it, but they accounts passwords and security was changed again within 15 minutes of me getting it back.

 

The main reason I'm putting this in here is because I cant seem to find any way of contacting Microsoft or the Outlook team to help with this issue as they require you to sign but I can't.

 

Is there a number or email I can contact to help me block this person and get my accounts back?

2 Replies

Hi @JamesS370 

I believe that you should report to the Police to protect yourself as these accounts can be used for further violations.

Are you using Outlook on your computer or phone?

I'm using both the app and the browser version. I shall see, thanks for the response