v24.151.0728.0003 (64 bits) - BUG (old) - cannot start sync a shared folder

The user received permission on a shared folder, she is able to create/rename/delete via web browser - everything is fine.

The problem starts when user try to sync that shared folder on her Windows 10 desktop 😡.
We realize that the OneDrive app, register a phisycal folder to it on the profile path, but never starts the sync - even wainting more than 01 hour.

If you go to the app settings and then try to 'stop the sync' nothing is stopped for real.

If you try to select some folder on that share resource, you can see an error like the image below. 😡

If we open a ticket with M365 Support team, they will aks to start the 'OneDrive reset procedure'... We doing this almost every month for too many users with diferent computers (new one with fresh install and also old computers reinstalled from scratch) and the behavior is the same.

The only way is instruct user to use all files over browser while the computer is trying to reset the onedrive settings - that expend more than 04h.

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Come on Microsoft developers!

We are in 2024, why OneDrive still uses 'global.ini' file instead to be using WINDOWS REGISTRY? Are MS planning to bring back the 'Windows 3.11'????? 🙄

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* M365 Tenant with users with 'M365 E3' license and Windows 10 Pro from Dell.