Forum Discussion
Using the 'sync' button in SharePoint library does not sync files/folders
Hi Guys - thanks for the replies.
I've tried it again but still no luck. I'm using edge, select the subfolder I'd like to sync, hit the sync button, I get the 'getting ready to sync...' box and then a request to open OneDrive (which I approve), but then a tray notification to say I'm already syncing the root folder.
Perhaps I need to get our IT support to check out configuration??
Hmm! Im sure this happened to me! Trying to think of what I did!
Try this: go to settings in Onedrive and remove the root folder sync there! Then sync the sub folders! Then if you need the entire root folder do that last
- Angela McGhinJul 18, 2019Brass Contributor
Thanks Adam - Seems a bit odd tho that once you've synced the root folder, you can't add subfolders from the browser. I know it works through the onedrive settings function, but seems like such a straightforward function to have available!
I'll keep trying however!
- Jul 18, 2019Makes sense to me. Why would you want to sync again when your already syncing the files?
- Angela McGhinJul 18, 2019Brass Contributor
Sorry - I don't think I explained that correctly, or perhaps using the wrong terms.
I meant that I've synced some subfolders from the library already (not the entire library) so I have a link to the main folder within OneDrive and synced sub folders within it. What I've been trying to do within the browser is sync additional folders from that library, and that's the part that's failing. Unless I go into the OneDrive settings and add folders that way.