Forum Discussion

Brass Contributor

Sep 25, 2019

sorry onedrive can't add your folder right now

Hi there, my environment is: SharePoint 2019 On Premise The last version of OneDrive My question is when a user access his/ her personal site and want to "Sync" document library from SharePoint...

OneDrive for Business

SharePoint 2019 On Premise

Sync

Will # _________ H

Brass Contributor

Sep 25, 2019

I have solved it out ... we cannot use the System Account to Sync documents from SharePoint On Premise Library

adem20
Copper Contributor
Jan 30, 2020
Hi Will,

I have the same issue with the same platform (SP On-premise 2019 + OneDrive latest version).
But I don't understand your solution.
what do you do to resolve it ?
All users have been the message "sorry onedrive can't add your folder right now" when they have tried to synchronize Mysites.

Regards,
- Will # _________ H
  Brass Contributor
  Feb 03, 2020
  adem20 I found my solution is we could not use the System Administrator user account to do it.