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Ryan Schouten's avatar
Ryan Schouten
MVP
Jun 25, 2019

Slow OneDrive Upload Speed

Do you guys remember the Microsoft demo where they showed how much faster the OneDrive upload was compared to other cloud storage providers. Apparently this is no longer the case. I have had users re...
OneDrive for Business
rob_nicholson_helios's avatar
rob_nicholson_helios
Brass Contributor

Hmm, now this is very interesting. I've just tried the same 198MB file transfer on a laptop which has an upload speed of 666Mbps. Here are the results:

 

OneDrive: 30s

Dropbox: 6s (yes, I timed it three times just to make sure)

Google Drive: 44s

 

The raw file transfer speed should be about 2 seconds so Dropbox really shines here being five times faster than OneDrive and seven times faster than Google Drive.

 

Now I could accept Google Drive being slower because that is using a free account and maybe they don't give those accounts the full possible speed.


But OneDrive is a paid for Microsoft 365 account so 30s is pretty poor. 

 

What this shows is that at lower connectivity speeds,maybe found a home, OneDrive is limited by your upload speed but once you get into faster business connections, OneDrive hasn't got the bandwidth.

 

So another feather in Dropbox's cap as that's also a free account.

 

BTW - an upload time of ~30s corresponds to a throughput of ~50Mbps so OneDrive really is slow...

Ryan Schouten's avatar
Ryan Schouten
Brass Contributor
Dec 23, 2019
I do have to say that in my instance Microsoft was very responsive and we were able to pretty much resolve the slowness problem. I would say anyone that is having issues open a support ticket with Microsoft. With our ticket Microsoft was able to identify a couple issues in the farm our tenant is in and resolved those issues.
  • DaveIrl's avatar
    DaveIrl
    Copper Contributor
    Dec 23, 2019

    Ryan Schouten 

    Hi Ryan,

    I signed up for Office365 Business Premium about 3 months ago and have opened approx. 6 tickets with Microsoft about various problems.  I must admit most of the problems were due to their lack of information about moving from OneDrive personal to OneDrive for Business… which turned into a nightmare and I have lost over 5 full days of work trying to fix issues related to this. 

     

    But there were also issues with getting archiving working in Office too.

     

    There are times I just wished I had stayed using Office 2013 rather than moving to Business Premium and OneDrive for Business in particular.  But the functionality of Outlook using Exchange is good … so that has been the main benefit I am getting.

     

    I have not opened a ticket about the slowness of OneDrive for Business as the problems are intermittent… and I must admit I do not have much confidence in their support people.

     

    I used to work for over 16 years in software development and am amazed at the inexperience of the people they give jobs to who deal with their support.  ‘Inexperience’ is being polite if you knew some of the responses that I have received.

     

    Do you mind sharing with us… what issues the support person identified that were causing slowness on your system?

     

    Best Wishes,

    Dave

  • Lee_Gordon's avatar
    Lee_Gordon
    Copper Contributor
    May 23, 2020
    How about posting the solution for us?
    • Jerry Bichsel's avatar
      Jerry Bichsel
      Copper Contributor
      Oct 04, 2020

      Lee_Gordon 

       

      Because Microsoft is clueless and doesn't care as long as the $ keeps rolling in.

       

      Just uploaded a 1.45GB file to Dropbox, <5 minutes. Same file to OneDrive, 30 minutes and still counting.

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