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sumo83's avatar
sumo83
Iron Contributor
Jan 11, 2024
Solved

Recover deleted file from OneDrive shared folder

Hi,

I am trying to find a way to restore deleted file in OneDrive.... I had a user (userA) that had some folders/files on his OneDrive shared with some colleagues....  That user is not with company anymore...

Now, one of the user (userB) that has an access to his shared folder, deleted some files by mistake that she now wants to restore. How can I restore it?

As it is a shared folder from OneDrive, it looks that 

  • the deleted file is not stored in the userB recycle bin... 
  • when she goes OneDrive Online, go to the folder where she wants to recover the files (as it can be usually recovered when shared folder from SharePoint), there is no Recycle Bin visible at all
  • when I - as an admin - create a OneDrive link for usarA onedrive and connect to it (in M365 admin->Active users->OneDrive), there is no Recycle Bin visible either

what is the way to recover the file in this situation? Just can't figure it out.

admin
OneDrive for Business

4 Replies

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  • Tse's avatar
    Tse
    Copper Contributor
    Mar 21, 2025

    hi. did you restore your shared file? i face to same situation with you.  how can i restore deleted user's shared files? 

  • sumo83's avatar
    sumo83
    Iron Contributor
    Jan 17, 2024

    sumo83 

     

    I've logged in as the retired user and restored from recycle bin.

    • Tse's avatar
      Tse
      Copper Contributor
      Mar 21, 2025

      if userA deleted and fast over 93 days. so how can i to open her files?

       

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Hi,

I am trying to find a way to restore deleted file in OneDrive.... I had a user (userA) that had some folders/files on his OneDrive shared with some colleagues....  That user is not with company anymore...

Now, one of the user (userB) that has an access to his shared folder, deleted some files by mistake that she now wants to restore. How can I restore it?

As it is a shared folder from OneDrive, it looks that 

what is the way to recover the file in this situation? Just can't figure it out.

","body@stringLength":"998","rawBody":"

Hi,

I am trying to find a way to restore deleted file in OneDrive.... I had a user (userA) that had some folders/files on his OneDrive shared with some colleagues....  That user is not with company anymore...

Now, one of the user (userB) that has an access to his shared folder, deleted some files by mistake that she now wants to restore. How can I restore it?

As it is a shared folder from OneDrive, it looks that 

what is the way to recover the file in this situation? Just can't figure it out.

","kudosSumWeight":0,"postTime":"2024-01-11T06:25:22.437-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:admin","text":"admin","time":"2016-07-14T11:04:06.650-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:OneDrive for Business","text":"OneDrive for Business","time":"2016-07-12T16:03:45.078-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:4026945_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2683},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hi, I am trying to find a way to restore deleted file in OneDrive.... I had a user (userA) that had some folders/files on his OneDrive shared with some colleagues....  That user is not with com...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHwxMzI6MHxpbnQsNDM5NTY3OSw0Mzk1Njc5","node":{"__ref":"ForumReplyMessage:message:4395679"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHwxMzI6MHxpbnQsNDM5NTY3OSw0MDMxNjM4","node":{"__ref":"AcceptedSolutionMessage:message:4031638"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHwxMzI6MHxpbnQsNDM5NTY3OSw0MDI3NzE0","node":{"__ref":"ForumReplyMessage:message:4027714"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:4026945":{"__typename":"Conversation","id":"conversation:4026945","solved":true,"topic":{"__ref":"ForumTopicMessage:message:4026945"},"lastPostingActivityTime":"2025-03-20T20:40:30.515-07:00","lastPostTime":"2025-03-20T20:40:30.515-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:4026945":{"__typename":"ModerationData","id":"moderation_data:4026945","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:4026945_1":{"__typename":"Revision","id":"revision:4026945_1","lastEditTime":"2024-01-11T06:25:22.437-08:00"},"CachedAsset:theme:customTheme1-1743778048202":{"__typename":"CachedAsset","id":"theme:customTheme1-1743778048202","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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hi. did you restore your shared file? i face to same situation with you.  how can i restore deleted user's shared files? 

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sumo83 

 

I've logged in as the retired user and restored from recycle bin.

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if userA deleted and fast over 93 days. so how can i to open her files?

 

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