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paul mitchell's avatar
paul mitchell
Brass Contributor
Jan 10, 2017

Read Only (Padlock Icon) files - OFDB 17.3.6743.1212

I am currently using the ODFB preview client 17.3.6743.1212 to sync a single group and a single SharePoint online document library.  The Office 365 group library is working as expected but all the do...
OneDrive for Business
Thomas Rogister's avatar
Thomas Rogister
Copper Contributor

I have the same issue... Is there a solution?

Skye Forster's avatar
Skye Forster
Brass Contributor
Mar 24, 2017

Not as far as I can tell, we're still experiencing the problem and it's causing me a giant headache with one whole team reverting to workarounds and methods we planned on making redundant by now.  It's terrible for uptake of a rollout we spent a year planning.

  • Deleted's avatar
    Deleted
    Apr 10, 2017

    It seems to me that I encounter the same problem. It is a bit weird that I have this problem only with one SharePoint site and all the other SharePoints work fine. However I can do everything I need online. It is a bit painful and makes it harder to synchronize and collaborate, so that I hope Microsoft is about to fix this bug.
    Is there any information about a bugfix and a date when it might be released? 

    • Rick Munoz's avatar
      Rick Munoz
      Copper Contributor
      Apr 14, 2017

      I've also encountered this problem, but with a few other twists. (For the MS folks, yes, I tried all the ODFB steps in the "Fix OneDrive sync problems" page.)  Here's a description of our situation; perhaps something here can help lead to at least a workaround. 

       

      Two individuals have a specific SharePoint document library ("support materials") synced which shows up as read-only (with the "lock" icon). They're unable to add any files to any of the folders in their local sync'ed copy. They have full access on SP directly (browser) as they are both listed as Site Owners. 

       

      However, on my system, I have the same library sync'ed and it's fine - no locks. I'm able to modify/add/delete files and folders just fine. (Note: I set up Sync on my machine before one and after the other individuals mentioned above.) 

       

      The SharePoint library does not have any required fields, does not require checkout, is set to use versioning (Create major/minor versions.) Basically the default settings. I'm not going to turn off versioning (as we need the version history already in place.) 

       

      The mystery for me is why my sync'ed copy is fine while the two other folks have the "lock" problem with their sync'ed copies. If I could figure out what differences to look between my and their systems (Win 10), that could potentially help. Any suggestions as to what differences to look for? 

       

      BTW, we're all running the same version of OneDrive and O365 applications. (All recently updated.) So that's not it.