Forum Discussion
maglu
Jan 07, 2024Copper Contributor
OneDrive stuck on "signing in"
Hi, I'm trying to use Onedrive and Onenote, but it seems to be really terrible 50% of the time. Sometimes when I log on my pc, it says I have to log in, and in doing so, is stuck on a "signing in...
dro__53
Apr 04, 2024Copper Contributor
I am having this issue with my personal OneDrive (works) and university OneDrive (is hung up on "signing in"). In the past different combinations of closing OneDrive and unlinking / relinking have worked, occasionally I've had to reinstall which is not ideal because it I have to resync my sharepoint folders and remove old ones. Trying to follow these steps to avoid reinstalling - I unlinked my university account and closed OneDrive. When I reopen OneDrive its opening the personal account version (there's only one app listed in my apps, though when both are running I've got ta grey cloud and a blue cloud in the taskbar). I tried to add a new account in OneDrive (using my university login), pointed to the old university onedrive folder, and that works but in the next step its saying that before I can back up my folders in OneDrive (university version) I need to turn off backups for my personal account. That seems problematic... Is there a different way to link, or to tell it I'm going to run two OneDrive accounts at once in a way that will work? kcCodeMonkey your instructions seemed like the closest fit for my issue so hoping you have insight.
kcCodeMonkey
Apr 04, 2024Copper Contributor
dro__53 I believe the issue may be related to the local folders that are being synced to each OneDrive account. Meaning, I don't think you can sync, for example, your Documents folder to your personal *and* university OneDrive accounts at the same time. I'm careful not to do that when I set things up, so I must have read that somewhere. During those times I need to re-establish my work OneDrive (because it's hung on signing-in) I always deselect Documents, Pictures, and Desktop during the setup process as those are already being backed up by my personal account. If I think of anything else, I'll chime back in.
- dro__53Apr 04, 2024Copper Contributor
kcCodeMonkey thanks, this is helpful, I think you're right it was about local docs and I just sync those with my personal. I closed the window asking to do that and I think all is set now.
- Delirium_SamaApr 15, 2024Copper Contributor
We've been experimenting this with our end-user, The only fix that work was:
1:unlink this pc
2:Quit One drive.3: Reconnect the pc
But the problem is that they lost all the stuff they have synchronised before. Anybody know if Micosoft will fix this ?