Forum Discussion
OneDrive for Business shortcut disappears from file explorer and other instability
Are we the only ones seeing issues with the OneDrive client when sync'ing from OneDrive for Business? There have been problems ever since the client with support for "Files on demand" was released.
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The only issue we see at one customer is that the Sharepoint Library Link is missing after a password change. More on this issue: https://www.inthecloud247.com/onedrive-business-sharepoint-library-link-missing-file-explorer/
Thank you, it's the same registry keys that I was looking at yesterday and which I think partially is the cause of the problem, except in our case, it is the OneDrive shortcut that disappears and I can reproduce it, by synchronizing a folder shared with me.
We've seen this across Windows versions from at lease 1607 and up to 1803 17120 which I am running om my own PC and with all versions of the OneDrive client since the one in the fall that included "files on demand". I also want to point out, that we haven't necessarily activated the "files on demand" feature either. I'm seeing the problem with the feature enabled, but others are seeing it without.
We'd really like to see this addressed as we don't want the story out there among our users, that OneDrive for Business is unreliable (that's how they see it), as it will ultimately cause them to go looking for other solutions.
We've seen this across Windows versions from at lease 1607 and up to 1803 17120 which I am running om my own PC and with all versions of the OneDrive client since the one in the fall that included "files on demand". I also want to point out, that we haven't necessarily activated the "files on demand" feature either. I'm seeing the problem with the feature enabled, but others are seeing it without.
We'd really like to see this addressed as we don't want the story out there among our users, that OneDrive for Business is unreliable (that's how they see it), as it will ultimately cause them to go looking for other solutions.
