Forum Discussion
Office Groups not visible in OneDrive for Business Web Client
Hi, I currently have one users that doesn't see some (not all) Office 365 Groups in their OneDrive for Business Web Client. The same hidden groups are all visible and accessible in all other servic...
This is a really poor user experience and leads to many support calls. OneDrive is supposed to provide a simple experience but when the group isn't there at all and requires the user to either go to Classic OneDrive or into SharePoint to fix it then the "new experience" is a failure.
Rajiv Chokshi
Microsoft
MicrosoftYes, that is a work-around. Let's play that back though: to see group files go into mail (!) select a group (as it is listed there, but not in OneDrive), then go to a "More" menu option and follow the group. The surprising thing is that the explanation is that it is "by design". It is a poor design, not intuitive, very confusing for users and not adequaltely explained anywhere. Why does it make any sense to find files by going via email? Why are all Groups that someone is a member of listed in email but not in OneDrive until followed? This just isn't consistent or easy to understand. More work needed by Microsoft I think.
