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bart_vermeersch's avatar
bart_vermeersch
Steel Contributor
Sep 19, 2016

New Recycle Bin experience empty

Hello,

 

When our users open the online recycle bin of their OneDrive for business, they see an empty list. It seems as if the recylce bin is empty (and thus not working).

 

But apparantly the recycle bin opens in the new layout (which is disabled on our tenant). When switching to the classic view, all deleted files appear again.

 

Bart

OneDrive for Business
  • Deborah Codding's avatar
    Deborah Codding
    Copper Contributor
    Mar 31, 2017

    We are having this exact problem.  We are testing before giving our users OneDrive for Business and from the admin side we can't see the second-stage recycle bin items unless we change to the classic SharePoint view.

     

    Can you tell me how to fix this (i.e., where I have to enable and what I have to enable)?

    • bart_vermeersch's avatar
      bart_vermeersch
      Steel Contributor
      Apr 01, 2017

      Hi Deborah, it's already a long time ago :-)

       

      Can you try changing/resetting the language settings of the user? I'm not 100% sure, but we had to do this to sort some things out.

       

      Bart

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