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jess_ball1825's avatar
jess_ball1825
Copper Contributor
Aug 04, 2022

CANT GET INTO ONE DRIVE

I am having trouble with my OneDrive. I use outlook and everything via the internet explorer, not apps.

 

I created folders on my one drive and shared the whole folder with my colleague. 

 

I saved this one drive to my favourites bar on my internet page so I could quickly access it. I went to open it today and nothing came up it looked like the below:

None of my folders are there and I cannot click anything. When I hover over my account it says "Disabled while offline" But I am not offline.

 

I then tried to access the onedrive shared folder through the shared link I sent to my colleague previously. And it came up with the below error message:

 

 

 

Which I have no clue why.

 

Tried logging in on my phone and it just says "Something went wrong"

 

Any suggestions or ideas on what is going on would be greatly appreciated!!

 

 

 

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