Forum Discussion

StefanFried's avatar
StefanFried
Steel Contributor
Jun 26, 2017

Service Health Status Information from every region

Usually a customer gets the Service Health Status  information from the region where his tenant has been registered. In a lot of cases this is not sufficient because a users can use the O365 tenant from mulitple locations/regions.

 

Is there a way to get from EVERY Region the Service Health Status ?

 

thank you

 

9 Replies

  • Cian Allner's avatar
    Cian Allner
    Silver Contributor

    Something like this perhaps? 

     

    https://www.office365mon.com/ which has features like https://samlman.wordpress.com/2016/08/01/new-geographic-and-notification-features-for-distributed-probes-from-office365mon/

     

    This is a 3rd party solution though.

    • StefanFried's avatar
      StefanFried
      Steel Contributor

      Cian Allnerhmm. well these 3rd party tools are performing user simulations from across the globe with valueable information.

       

      but i'm just interesting to see from microsoft for each region the Service HEalth Status Information.

      (as mentioned in my previous post). With the Services and Communication API i can retrieve ONLY the status for the region where my tenant was registered (Europe)

       

      i remember that MS had something like this in former times with BPOS  where one could see the status for the three main regions such as us, emea and apac

      e.g.   https://health.noam.microsoftonline.com/

       

      would it be not helpful for other organizations who have staff accross the globe to see the status for each region  or am i the only one ? :)

      • Sonia Cuff's avatar
        Sonia Cuff
        Steel Contributor

        It's an interesting question. As a Microsoft Partner with delegated administration access to a number of customer's tenants, I get alerted via the Admin app if a service issue is impacting any of my customers, whichever region they are in, but it still restricts me to only those regions. 

         

        This twitter account notifies on broadly impacting incidents in any region: https://twitter.com/Office365Status

         

         

    • StefanFried's avatar
      StefanFried
      Steel Contributor

      hmm...thanks for sharing Cian

       

      well i was just mainly looking for a possibility to retrieve via the Services/Communiction API the Health Status of every region

       

      APAC, Australia, Canada,.........India.....

       

      i know that measuring the performance with End-to-End Simulations (3rd party tools) would give you a much better picture.

      But at that stage i'm just interested in this Health Status :)

       

      • Just one thing to consider here....if the tenant is always to be in one Office 365 region no matter where the user is connected: which is the value to see the health of the services of other regions since your users are not using them?