Sending email as alias in office365?

Copper Contributor

I used to have my domain email hosted in office 365. The reason i switched was because of a lack of a feature i really needed. You had the ability to create multiple aliases in office 365 so you could receive multiple emails for your domain in your inbox. For example say my domain was example.org. I could recieve emails from

bob@example.org <--primary email address

orders@example.org

newsletters@example.org.

 

the only big thing missing was that you could not "send" from any email other than the primary email. so in the example above i could not send email as orders@example.org or newsletters@example.org. I could only send email as bob@example.org. Is this still true or can you send email from aliases? I don't want it to look like it came from the primary email "orders@example.org in care of bob@example.org".  The email i send with an alias should really look like it came from the alias. This is the only reason i'm on GApps and i'm hope to swtich back. Is this feature still missing?

 

thanks

189 Replies

Hi @khetch0,

 

there are several emails in this thread stating that James' method just doesn't work.

@Victor Ivanidze Yes I noticed that. I just realized I was only on page 1/3. We are yet to find a natively integrated solution for this issue.

I am not familiar with that method I will try to find this suggestion. I know the method I use works because I use it on 25+ account currently.
https://www.fabozzi.net/send-from-an-alias-or-secondary-exchange-account-in-outlook/
When testing you MUST send to an outside email like a gmail or hotmail for example. If you test to your exchange server it will show as your primary alias.

@khetch0I have been working around this issue for 10 years not exaggerating. I hope you are listening Microsoft 10...years.  lol

@afabozzi-20 LOL we moved to Exchange Online very recently and now I am worried by your comment

@afabozzi-20 Much appreciated. I just noticed your 1st message

Ya I suck at this blog, forum, posting stuff. Still learning. I thought I replied to you originally but replied to victor somehow lol.

@Paul Murana 

hi

This is the parameters I put to create the POP email using the alias name that was created on O365
Incoming mail
Server 127.0.0.1 port 110
– This server require ….. un-checked
– Require logon …… un-checked
Outgoing mail
Server smtp.office365.com port 587
Encryption method STARTTLS
– Require Logon ….. Checked
Message delivery
Use an existing data file …. Empty

I get this error message when submitting the above parameter and email does get created :
Something went wrong
We couldn’t connect to the incoming (POP) server. please check the incoming (POP) server and try again.

 

please see attached , regards

Ebrahim

6 or 7 posts above you can see a link to my website with detailed instructions on how to suppress that cosmetic error however you will need to close outlook at do it through the control panel method. When you do it in Outlook it won't let you continue because it wants an incoming server. You DON'T want an incoming server because you will get duplicates.

I did not want to spam my website link over and over again on here so scroll up. I will PM you the link as well though.

Hi @Brent Waldrop! In Microsoft Online Exchange 365, you can only send / reply / forward an email message if you set up shared mailboxes. I would have set up 1 for orders @ and 1 for newsletters @ so that it is possible to reply on their behalf.

 

Mauricio Cassemiro | Microsoft Specialist
MOS, MTA, MCSA, MCC and MVP Reconnect
---------------------------------------------------------
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No, as of today, 9/20/2020, I'm on Outlook for Mac, Version 16.41. It doesn't work . I can't send as alias. @Andy Clark 

As of today 09/20/2020 I'm using outlook for Mace 16.41, still can't send as alias. @James O'Sullivan 

@Joseph LuoI have used my method on Mac successfully however my walk through is for windows.

https://www.fabozzi.net/send-from-an-alias-or-secondary-exchange-account-in-outlook/

I have a mac laying around and will plan on making a walk through on Mac. The POP account settings will be the same however getting to the area to add that information is different.

 

I know you open outlook and enter the account settings from the program menu somewhere.

Add POP3 account and in my walk through you will enter the settings for the POP account.

 

Cleanup steps will be different as well but google can probably help. I will let you know when I add the Mac walk through. Hope is works out.

@Paul Murana i tried your solution ie created a pop 3 for an alias that i created via office365 (not powershell as that's too advanced for me).. the email came from my main account...

@ab1234260 but did you try sending it outside of your own tenant? If you send it to an internal recipient it will always come from your main account.

@Paul Murana **bleep** i didn't try that! Will do but now i have to turn off the distribution group i tried instead!

@Paul Murana one problem is that the email comes in to the alias but when i hit reply it sends from my main account again... would a share mailbox be better than this approach in your opinion ?

@ab1234260I tested what you have said and that is interesting because it used to work when replying. I did not see Paul Murana's instructions but I bet they are similar to what I am using. From an outside email address if I email test@secondalias.com it comes into the exchange as the primary account so when you click reply it replies from the main account. Very annoying because I have been using this method for almost 10 years now and in the past when an outside entity emailed an alias it came in as that alias. Sounds like in your scenario a shared inbox would be best. I can't do that in my scenario unfortunately.

@ab1234260Something I just thought of is created a rule in exchange to tag the message saying it was sent to a certain account which would work for my scenario however maybe not for yours. The only issue I see is in my testing I am unsure of what to put for specify header name. The secondary alias DOES show up in the header so that is promising.

afabozzi-20_0-1601645045238.png