Forum Discussion
Tim Ihrig
Sep 18, 2017Copper Contributor
Office 365 group to receive external email
Hello all, Lately I have been running into an issue with trying to email to an Office 365 group with an external email address. Even with the group having external email enabled, none of the emai...
Sep 18, 2017
Is this an issue happening Today? I'm asking this because EXO is experiencing a lot of problems Today...at least in my EMEA tenants and I think is also affecting Outlook.com e-mail
- Tim IhrigSep 18, 2017Copper Contributor
This has been an issue from the start. We are trying to have this work and unable to do so. I am not sure that other steps have taken place to ensure external emails can send to Office 365 groups.
- Sep 18, 2017I think you need to follow your mail through to figure out what's happening. If you use Mail trace in exchange, find messages heading to that address and see what's happening to them.
- Tim IhrigSep 18, 2017Copper Contributor
When i look into Message trace on our Ironport I do see that the message was delievered. However when I look on message trace I do not see that anything came through. Is there something specific that needs to happen with Azure such as write back?
- John WynneSep 18, 2017Silver ContributorJuan Carlos González Martin I'm experiencing the same problems today, including Outlook.com. Possibly an EMEA wide issue.
- Sep 18, 2017Agree John, and problems are still there...I have several customer asking me what's happening with e-mail today...and my Microsoft accounts have not received any e-mail since a while