Forum Discussion
Mac Mail - Outlook Exchange issues
- Nov 16, 2020
Well, for whatever its worth it just went back to working again. Not sure if it was a Microsoft issue or an Apple issue but Exchange account/Mac Mail - Catalina is working just fine again.
Thanks. I updated for Big Sur 11.1 to Big Sur 11.2 and for the time being Mail seem to work fine with the Exchange account. Mail keep coming in without me having to restart Mail to receive new mails.
Guess Mail had an issue they fixed. Keeping my fingers crossed that it stays this way.
A short and sad update.
As of today Mail is not fetching / showing any new mails on the account. I had to restart Mail again.
- Allan2021Feb 05, 2021Copper Contributor
I experienced this problem only in the last couple of days. I decided to clean out some old emails and removed some unused folders etc. The only other thing was a MacOS security update, but I'm convinced that it was playing around with old emails and the resultant rebuilding of indexes within Mac mail that created the problem. I have no problem with the non-exchange accounts I have, nor with the same mails on iOS. It's just the MacOS Mail App. Like others Outlook works. FWIW my Exchange email reports as only being a bit under 1.0 Gbyte which Outlook agrees so I don't think this is about file sizes. I'm on Catalina 10.15.7 but its obviously not just Catalina.
- Allan2021Feb 05, 2021Copper Contributor
Allan2021 Okay so I was intending to upgrade to Big Sur and just did it. It seems to have fixed the email problem for now, but I noted that this did not stick for others. I'm on Big Sur 11.2 now. Fingers crossed. I think that the fact that an upgrade within the local machine fixes the problem, even if only temporary for some, points the finger towards something on the Apple side of things.