Forum Discussion

Mike Bailey's avatar
Mike Bailey
Copper Contributor
Jul 19, 2018

How to clear Outlook 365 Mail Auto-Complete

I have tried all recommendations: - File > Options > Mail > "Empty Auto-Complete List" - Delete NR2 file: I don't have one - Edit Registry: I don't have the key   It's a useful feature, but usel...
outlook
Mike Bailey's avatar
Mike Bailey
Copper Contributor
Jul 20, 2018

That script appears to remove individual email addresses from AutoComplete.  How do I remove ALL email addresses?

Rnishat0786's avatar
Rnishat0786
Iron Contributor
Jul 20, 2018

HI Mike

 

Could you confirm if you are trying to clear auto complete cache for one user or all users in your tenant. If it is only for one user I would recommend try to clear it using MFC Mapi. Refer to the below article.

 

http://www.enowsoftware.com/solutions-engine/bid/184025/Clearing-AutoComplete-and-other-Recipient-Caches

 

Thanks

 

Robin Nishad