01-15-2019 04:48 AM
01-15-2019 04:48 AM
Due to a company reorganisation several Office 365 accounts will be terminated. However, I would like to avoid that e-mails sent to these accounts after termination are lost.
Is there a way to auto-forward these e-mails to a new account (at least for a limited period of time) after termination? Or install an automatic response like "please contact xxx@xxx.com" instead.
Thank you for your support!
Sören
01-15-2019 04:54 AM
Hi @Deleted,
You can create transport rules on Exchange Online console to do that.
01-15-2019 05:03 AM
01-15-2019 05:14 AM
Solution01-15-2019 05:15 AM
Hi Adam,
Thnak you for the quick response. However, that part of the company is sold, so the licenses are not required anymore.
Please confirm if it is possible to convert the e-mail address of an Office 365 to a mailbox with auto-forwarding? So this would be a one-time configuration issue without extra cost like license?
Best regards,
Sören
01-15-2019 05:16 AM - edited 01-15-2019 05:17 AM
Hi @Deleted
Yes, see above
3.) Convert to Shared and then set forwarders to different accounts
Shared mailboxes are free
Remember to remove the licence after doing the conversion
Best, Chris
01-15-2019 05:29 AM
Hi Christopher and everyone else!
Thank you for all these helpful responses! We will try to set up the affected accounts as suggested!
Best regards,
Sören
01-15-2019 06:34 AM