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Excel Documents won't open from email

%3CLINGO-SUB%20id%3D%22lingo-sub-52126%22%20slang%3D%22en-US%22%3EExcel%20Documents%20won't%20open%20from%20email%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-52126%22%20slang%3D%22en-US%22%3E%3CP%3EWhen%20I%20click%20on%20an%20excel%20file%20in%20my%20email%2C%20it%20opens%20Excel%20but%20will%20not%20pull%20up%20the%20document.%26nbsp%3B%20The%20excel%20workplace%20is%20blank.%26nbsp%3B%20If%20I%20click%20on%20the%20document%20and%20choose%20save%20instead%20of%20open%2C%20I%20then%20have%20to%20close%20the%20blank%20excel%20application%2C%20start%20excel%20from%20the%20desktop%20and%20open%20the%20file%20from%20wherever%20it%20was%20saved.%3C%2FP%3E%3CP%3EThis%20is%20a%20windows%2010%20notebook%20with%20excel%2016.%26nbsp%3B%3C%2FP%3E%3CP%3EIncidently%2C%20this%20is%20the%20only%20computer%20I%20have%20that%20does%20this.%26nbsp%3B%20All%20other%20installations%20pull%20the%20document%20up%20directly%20from%20email.%26nbsp%3B%20Any%20ideas%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-52126%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-89620%22%20slang%3D%22en-US%22%3ERe%3A%20Excel%20Documents%20won't%20open%20from%20email--Fixed....%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-89620%22%20slang%3D%22en-US%22%3E%3CP%3EWhere%20to%20find%20the%20repair%20tools%20for%20excel%20or%20office%3F%20Replies%20in%20general%20that%20I%20read%20are%20much%20to%20short%2C%20please%20help%20by%20making%20it%20clear%20for%20dummies.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-52191%22%20slang%3D%22en-US%22%3ERe%3A%20Excel%20Documents%20won't%20open%20from%20email--Fixed....%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-52191%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20to%20everyone%20for%20the%20help.%26nbsp%3B%20Signing%20in%20again%20didn't%20seem%20to%20help%20but%20an%20Office%20repair%20took%20care%20of%20the%20problem.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-52135%22%20slang%3D%22en-US%22%3ERe%3A%20Excel%20Documents%20won't%20open%20from%20email%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-52135%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20have%20found%20that%20just%20signing%20out%20of%20Office%20and%20then%20back%20in%20fixes%20the%20issue.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-52133%22%20slang%3D%22en-US%22%3ERe%3A%20Excel%20Documents%20won't%20open%20from%20email%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-52133%22%20slang%3D%22en-US%22%3EThank%20you.%20I%20found%20a%20Microsoft%20article%20on%20repairing%20Office%20and%20am%20doing%20it%20now.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-52130%22%20slang%3D%22en-US%22%3ERe%3A%20Excel%20Documents%20won't%20open%20from%20email%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-52130%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%2C%26nbsp%3B%20What%20is%20the%20procedure%20for%20repairing%20my%20office%20install%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-52129%22%20slang%3D%22en-US%22%3ERe%3A%20Excel%20Documents%20won't%20open%20from%20email%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-52129%22%20slang%3D%22en-US%22%3E%3CP%3ERepairing%20your%20Office%20will%20fix%20this%20issue%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Contributor

When I click on an excel file in my email, it opens Excel but will not pull up the document.  The excel workplace is blank.  If I click on the document and choose save instead of open, I then have to close the blank excel application, start excel from the desktop and open the file from wherever it was saved.

This is a windows 10 notebook with excel 16. 

Incidently, this is the only computer I have that does this.  All other installations pull the document up directly from email.  Any ideas?

7 Replies
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Best Response confirmed by Roy Ferguson (New Contributor)
Solution

Repairing your Office will fix this issue

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Thanks,  What is the procedure for repairing my office install?

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Thank you. I found a Microsoft article on repairing Office and am doing it now.
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We have found that just signing out of Office and then back in fixes the issue.

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Thanks to everyone for the help.  Signing in again didn't seem to help but an Office repair took care of the problem.

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Where to find the repair tools for excel or office? Replies in general that I read are much to short, please help by making it clear for dummies. 

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i having the same problem..pl suggest