Forum Discussion
Solved
deleted user still forwards incoming mail.
Deleted a user via the online Admin Center, so they're not shown in any active user lists (or any user lists); however the address still forwards onto the formerly assigned recipient. any ideas how t...
For starters, run a message trace and check the details to see what exactly happens with the message. It can be redirected by a mail flow rule, which doesn't need any mailbox in order to function.
For starters, run a message trace and check the details to see what exactly happens with the message. It can be redirected by a mail flow rule, which doesn't need any mailbox in order to function.
Hi Vasil, thanks for your help. Message trace (new feature in admin center) didn't bring up any results; however your suggestion did make me think - apply a new rule to delete any messages without notifying anyone. Not the cleanest fix, I admit; but seems to have worked and will end complaints from the former forward-recipient, which makes my life much easier. Thanks again; really appreciate you taking the time to respond.