Accepted meeting not shown in Calendar

[Grace Yin]

Hi,

My user uses Outlook 2016. She accepted a meeting request, but the meeting was not shown in her calendar, the meeting organizer said she received the user's accepting notification. 

In the Sent Items folder, I found the meeting invitation, then I accepted it again, then it showed in the calendar.

Why didn't it show in the calendar the first time accepting?

Please help!

Thanks in advance!

[#2 · Accepted solution]

Almost every time I’ve seen it, it’s caused by accepting on a mobile device from past experience. Item to tell my users to accept their meetings on outlook.

[#3]

Hi Chris,

Thank you for your reply. You are right. The user has confirmed she accepted the invitation via mobile.

I hope Microsoft address this issue.

Thanks again,

[#4]

It’s the iOS or Android mobile clients that do it. Usually using older protocols. If users try to stick with outlook mobile they should have less issues.

[#5]

Got it. Thank you for your help!