Forum Discussion
Upgrade path for BC Team Members
Hi LicensingConcierge2, Is it possible to upgrade an existing BC Team member license to Essentials or Premium? Currently, Partner Centre does not allow this upgrade and the matrix does not inclu...
I've discussed this & can confirm that my original thought is correct...there is no upgrade from BC Teams to BC Essentials/Premium.
For NCE, since the upgrade that you want to do is not listed, then you should turn off auto-renew for the subscription, wait for it to come to an end, and then purchase the required licenses for the customer.
The NCE Handbook also confirms this (find this handbook in Partner Center).
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge