Flagged Emails not Syncing with Online To Do

Occasional Contributor

Emails I flag in Outlook do not appear in the Flagged emails list in the online version of To Do. Switching to Outlook online doesn't help the issue. I've also tried resetting To Do and deleting cookies, but to no avail.
9 Replies

Hello @Luka_Tripalo  - In To Do, do you see the Flagged Email list choice on the left?


I ask because you have to enable Flagged Email in To Do and once you do, you'll see the Flagged Email list option on the left.


To Do Flagged Email List.png



(For further reference, here's a Microsoft Support article: Using Microsoft To Do with flagged email from Outlook - Office Support)

Hi @KellyDJones, thank you for the response.

Flagged email is enabled in To Do, but it does not really show any emails I flag in Outlook. 

@Luka_Tripalo -  How are you flagging emails?

best response confirmed by Luka_Tripalo (Occasional Contributor)

@Luka_TripaloJust wanted to add that I'm having the same problem. Just noticed this morning. Flagged mail doesn't appear in To Do for Win 10 or in To Do online. They do appear in my Android app (Nine Mail and Calendar) which is not a MS product. I've reset the app, uninstalled/reinstalled the app, tried unflagging/reflagging the messages online and in Win 10, and unflagging in Windows Mail then reflagging in Nine Mail on Android but have had no success.



Edit: I just tried a fresh install of Win 10--Didn't solve the problem. I know that sounds radical but it was easy for me to restore a backup image and pick up where I left off. I even tried restoring an even older image from last week and that didn't work either.

@SteveEd wow, thank you so much for all the input! I guess we can only hope that MS will fix this some time in the future :(





just wanted to say that I'm also experiencing this issue. I have tried flagging the mails in the Windows 10 mail app, Android outlook app and the web app but it does not appear in neither the Windows 10 To-Do or Android app in the "flagged" smart list.


I hope that this is fixed soon, I like the idea behind this feature. Currently I manually write tasks about specific mails.

@Luka_Tripaloand @peterjuras Flagged messages began to appear this morning. I checked in the MS Store and saw that To Do had been updated. Hopefully this is resolved.



Hi, I'm also have the same experience.


even if I uninstall the office and setup it again.

But when I tried to flag and unflag the email by the other account, it works....

what's wrong with To do.... 

@SteveEd too bad it still does not automatically appear in the To Do App we use in Teams. To get that working, I need to manully go to To Do online and switch the task category from 'Flagged Mail' to an existing category.