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Luka_Tripalo's avatar
Luka_Tripalo
Copper Contributor
Feb 03, 2021
Solved

Flagged Emails not Syncing with Online To Do

Hi,

Emails I flag in Outlook do not appear in the Flagged emails list in the online version of To Do. Switching to Outlook online doesn't help the issue. I've also tried resetting To Do and deleting cookies, but to no avail.
  • Luka_TripaloJust wanted to add that I'm having the same problem. Just noticed this morning. Flagged mail doesn't appear in To Do for Win 10 or in To Do online. They do appear in my Android app (Nine Mail and Calendar) which is not a MS product. I've reset the app, uninstalled/reinstalled the app, tried unflagging/reflagging the messages online and in Win 10, and unflagging in Windows Mail then reflagging in Nine Mail on Android but have had no success.

    Steve

     

    Edit: I just tried a fresh install of Win 10--Didn't solve the problem. I know that sounds radical but it was easy for me to restore a backup image and pick up where I left off. I even tried restoring an even older image from last week and that didn't work either.

33 Replies

  • SteveEd's avatar
    SteveEd
    Copper Contributor

    Luka_Tripaloand peterjuras Flagged messages began to appear this morning. I checked in the MS Store and saw that To Do had been updated. Hopefully this is resolved.

    Steve

    • Luka_Tripalo's avatar
      Luka_Tripalo
      Copper Contributor
      SteveEd too bad it still does not automatically appear in the To Do App we use in Teams. To get that working, I need to manully go to To Do online and switch the task category from 'Flagged Mail' to an existing category.
  • peterjuras's avatar
    peterjuras
    Copper Contributor

    Luka_Tripalo 

     

    Hi,

     

    just wanted to say that I'm also experiencing this issue. I have tried flagging the mails in the Windows 10 mail app, Android outlook app and the outlook.com web app but it does not appear in neither the Windows 10 To-Do or Android app in the "flagged" smart list.

     

    I hope that this is fixed soon, I like the idea behind this feature. Currently I manually write tasks about specific mails.

    • DBoycn2008's avatar
      DBoycn2008
      Copper Contributor

       

      Hi, I'm also have the same experience.

       

      even if I uninstall the office and setup it again.

      But when I tried to flag and unflag the email by the other account, it works....

      what's wrong with To do.... 

       
       
  • SteveEd's avatar
    SteveEd
    Copper Contributor

    Luka_TripaloJust wanted to add that I'm having the same problem. Just noticed this morning. Flagged mail doesn't appear in To Do for Win 10 or in To Do online. They do appear in my Android app (Nine Mail and Calendar) which is not a MS product. I've reset the app, uninstalled/reinstalled the app, tried unflagging/reflagging the messages online and in Win 10, and unflagging in Windows Mail then reflagging in Nine Mail on Android but have had no success.

    Steve

     

    Edit: I just tried a fresh install of Win 10--Didn't solve the problem. I know that sounds radical but it was easy for me to restore a backup image and pick up where I left off. I even tried restoring an even older image from last week and that didn't work either.

    • Luka_Tripalo's avatar
      Luka_Tripalo
      Copper Contributor

      SteveEd wow, thank you so much for all the input! I guess we can only hope that MS will fix this some time in the future 😞

  • KellyDJones's avatar
    KellyDJones
    Brass Contributor

    Hello Luka_Tripalo  - In To Do, do you see the Flagged Email list choice on the left?

     

    I ask because you have to enable Flagged Email in To Do and once you do, you'll see the Flagged Email list option on the left.

     

     

     

    (For further reference, here's a Microsoft Support article: https://support.microsoft.com/en-us/office/using-microsoft-to-do-with-flagged-email-from-outlook-f90c37b0-4453-4756-a6d5-e2ef8d33b395)

    • JSease's avatar
      JSease
      Copper Contributor

      KellyDJones 

       

      I had the same problem.  Closed outlook, re-opened, opened ToDo, then in ToDo settings I toggled the "Flagged Email" switch from On to Off, then back to On.   Then I pressed the Sync button at the bottom.  Fixed. 

      • jelyk's avatar
        jelyk
        Copper Contributor
        This worked for me, thank you!
    • Luka_Tripalo's avatar
      Luka_Tripalo
      Copper Contributor

      Hi KellyDJones, thank you for the response.

      Flagged email is enabled in To Do, but it does not really show any emails I flag in Outlook. 

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