Forum Discussion
Flagged Emails not Syncing with Online To Do
Luka_TripaloJust wanted to add that I'm having the same problem. Just noticed this morning. Flagged mail doesn't appear in To Do for Win 10 or in To Do online. They do appear in my Android app (Nine Mail and Calendar) which is not a MS product. I've reset the app, uninstalled/reinstalled the app, tried unflagging/reflagging the messages online and in Win 10, and unflagging in Windows Mail then reflagging in Nine Mail on Android but have had no success.
Steve
Edit: I just tried a fresh install of Win 10--Didn't solve the problem. I know that sounds radical but it was easy for me to restore a backup image and pick up where I left off. I even tried restoring an even older image from last week and that didn't work either.
I was having the same issue. The fix for me was to:
** If you have MS Outlook open on your computer, close the program.
1. Go to Microsoft To Do: https://outlook.office.com/tasks/
2. Click on the Gear in the top-right header and then click on To-Do Settings
3. Once the settings dialog pops up, scroll down to Connected Apps section and select (turn on) Flagged Email. Then click the sync button in the Help and Feedback section.
4. Open MS Outlook on your computer. You will need to find any existing flagged emails and then unflag them and then flag them again. For any new flagged emails, they should automatically sync.
5. It takes a few seconds up to a minute for it to automatically show up on Microsoft To-Do Online version. You could also open up the settings icon to click Sync again, however, refreshing the page also starts the sync process.
Hope this helps anyone else running into this problem.
Hi everyone,
Thanks for your help. Unticking, ticking flagged emails in ToDo settings and then sync worked for me.
I wanted to add, be careful if you find not all are listed in Flagged Emails, you may have already moved the task to another list in Todo. I think by removing the flag and adding it again in Outlook, the task will still show in the list it was last in.
Also, it was already mentioned but, I didn't catch on; if you are seeing the same task listed more than once in your list, you've likely flagged the conversation. Unflag, expand the conversation and choose the email you want to follow up.
Thanks everyone for your help.