Forum Discussion
Can't log in to microsoft to do
Hi, I have the latest version of To do on Mac OS X Latest version also. I cannot log in to access my to do's. All I see where normally it's my initials is a #. When I click on preferences nothing opens. I tried uninstalling and reinstalling multiple times but nothing works. Settings from the menu won't open also. Can you please help me.
Won't open
thank you
I think I've found the fix. Just worked for me:
- Uninstall the To Do Mac app- Open Finder and press CMD+Shift+G- Enter “~/Library/Group Containers” and delete “UBF8T346G9.com.microsoft.to-do-mac” folder- Press CMD+Shift+G- Enter “~/Library/Containers” and delete “Microsoft To Do” folder- Restart your device, download the app from the App Store and check.- Thank you so much!
I had the app not working for >1 year thinking it was an app bug. Had enough in the end and decided to search for a solution. This solved the issue. - Worked for me - thank you
- Thanks StevenBartlettDOAC you instructions resolved this issue for me!
MelissaC665 I'm having the same problem as well on my Mac. In the meantime, I have just been using To Do in a browser tab and it syncs on my phone. Kind of annoying though. They definitely need to fix this.
- I am experiencing the same issue. clicking on account does nothing. clicking on settings does nothing. This app is just dead in the water.
- Experiencing same problem. Can't open settings or change account.
- I have the same issues. Got it working eon everything else.
I am having the same issue. Please let me know if you get if fixed. Thanks! MelissaC665
