Forum Discussion
MelissaC665
Sep 06, 2023Copper Contributor
Can't log in to microsoft to do
Hi, I have the latest version of To do on Mac OS X Latest version also. I cannot log in to access my to do's. All I see where normally it's my initials is a #. When I click on preferences nothing ope...
StevenBartlettDOAC
Nov 05, 2023Copper Contributor
I think I've found the fix. Just worked for me:
- Uninstall the To Do Mac app
- Open Finder and press CMD+Shift+G
- Enter “~/Library/Group Containers” and delete “http://ubf8t346g9.com.microsoft.to/-do-mac” folder
- Press CMD+Shift+G
- Enter “~/Library/Containers” and delete “Microsoft To Do” folder
- Restart your device, download the app from the App Store and check.
- turtlesApr 15, 2025Copper Contributor
This worked for me as well. Thank you!
- paunalinconstantinOct 30, 2024Copper ContributorThank you so much!
I had the app not working for >1 year thinking it was an app bug. Had enough in the end and decided to search for a solution. This solved the issue. - Oxford_TravellerApr 29, 2024Copper ContributorWorked for me - thank you
- Sajjy101Nov 19, 2023Copper ContributorThanks StevenBartlettDOAC you instructions resolved this issue for me!
- Yaniv VararuNov 07, 2023Copper ContributorThanks StevenBartlettDOAC !
I had the exact same issue, followed your steps - it works like a charm... 🙂