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mikeyjul's avatar
mikeyjul
Copper Contributor
Oct 03, 2022

Yealink MP56 Teams Application version transfer issue - 1449/1.0.94.2022090705

We upgraded the Teams App version on one of our Yealink MP56 phones, to the latest version 1449/1.0.94.2022090705, Via the Teams admin center.   This has introduced a new Transfer button on phone s...
microsoft teams
Peter_Joseph's avatar
Peter_Joseph
Brass Contributor
Feb 09, 2023
I did not. There is no setting in the configuration profiles or anywhere else that I have looked to effectively turn off the lightweight calling experience through policy. Hopefully there will be in a future version.
mikeyjul's avatar
mikeyjul
Copper Contributor
Feb 10, 2023

Peter_Joseph we turned off the lightweight calling experience manually on both our MP56 devices, as the user experience was touch and go when transferring calls.
Has anyone reported this to Microsoft Support, as the user experience is just not good enough, every update brings a fix for one thing but seems to break something else. ?!

  • mikeyjul's avatar
    mikeyjul
    Copper Contributor
    Mar 07, 2023
    We are also having issues resuming calls when trying to perform consult and transfer, this is with the latest Teams App version 1449/1.0.94.2023020602. Even with lightweight calling turned off. The software on theses phones really is terrible.
  • DJohnsonCRC's avatar
    DJohnsonCRC
    Copper Contributor
    Feb 22, 2023
    If your not on the same site you will need to upload a config file with the localized settings, otherwise you will need to get somebody onsite to select your local regional settings etc.
  • DJohnsonCRC's avatar
    DJohnsonCRC
    Copper Contributor
    Feb 22, 2023

    Vondam The only way to downgrade the Teams Version is to downgrade the Firmware on the phone. The firmware will need to be downloaded from Yealink directly. Login to the phone and complete the firmware downgrade. The phone should report in the Teams Console with the older Teams version, you could then choose to accept the Teams upgrade suggested for the firmware version you are current on or deffer.

  • Peter_Joseph's avatar
    Peter_Joseph
    Brass Contributor
    Feb 22, 2023
    I don't know if it is possible to downgrade Teams as I have never tried to. There seems to be no option to do it either through the Teams Admin Center or the phone itself.
  • Vondam's avatar
    Vondam
    Copper Contributor
    Feb 22, 2023

    I have the same problem with an MP58 phone.
    The "resume" button becomes greyed out when I click on "Consult first" if the recipient does not respond.
    This problem only occurs if the call is from a queue.
    I have Teams version 1449/1.0.94.2022110803 on the Yealink.
    Is it possible to downgrade the Teams version? If so do you have the link to download this old version?

  • Peter_Joseph's avatar
    Peter_Joseph
    Brass Contributor
    Feb 10, 2023
    Not sure if this has been reported to Microsoft, but I would expect that it has been. I voted up some topic with them but I don't recall if it was this one at the moment. Unfortunately there are many issues. But I can say that I have experienced fixes to some of them so they are working on squashing bugs.

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