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WhiteBoard not showing up in group chat for new users

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New Contributor

SO if a new user joins the organisation and you do a group chat with the user the new user does not see the whiteboard app when he or she clicks on share icon. But if the same users joins any TEAM meeting and then come back to group chat then he or she sees it. Any idea why the user does not see it the very first time when a group chat is initiated?