Forum Discussion

FabioBG's avatar
FabioBG
Copper Contributor
Jun 03, 2020
Solved

When I start Teams, it shows -a problem occurred- restart- with an Error code 2:-1200

Teams is blocked on this screen every time I open the desktop client. I tried to uninstall, re download, and also erase all cache elements in the library. I use Mac OSX with El Capitan. However, I am able to open and use Teams correctly in my mobile app.

The strange thing is that, when I erased all the cache and re-downloaded, it opened correctly, while after closing and opening a second time, the problem appears same as before.

Anyone can help me with this error code?

Thank you in advance.

  • Jorge_108's avatar
    Jorge_108
    Feb 03, 2021

    ThereseSolimeno

    Uninstall Teams from your Mac. Look for an older version https://macdownload.informer.com/microsoft-teams/download/

    Instal older version.... Run and Log in with you account. Update to latest version via app without sign off

    and your are god to go.

     

2 Replies

    • Jorge_108's avatar
      Jorge_108
      Copper Contributor

      ThereseSolimeno

      Uninstall Teams from your Mac. Look for an older version https://macdownload.informer.com/microsoft-teams/download/

      Instal older version.... Run and Log in with you account. Update to latest version via app without sign off

      and your are god to go.