Forum Discussion
Voicemail not showing. Voicemail showing in wrong locations.
I have 1 auto attendant and 3 call queues. Missed called for the auto attendant are not showing correctly.
Someone left me a voicemail and it doesn't show. I was looking through the call queues and found a voicemail. This voicemail was for the number for an auto attendant. I went to the logs in the web site usage logs. I found the log for the call. It was for the auto attendant. How can I get the calls to show in the right place?
1 Reply
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are staffed by authorized Microsoft agents:
- Ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://support.serviceshub.microsoft.com/supportforbusiness/create
- Additional tech support is available at support.microsoft.com or Answers.microsoft.com, where authorized Microsoft agents are available to offer support until the issue is resolved.
