Video calls on Microsoft Teams on iPad Air and iPhone 7

%3CLINGO-SUB%20id%3D%22lingo-sub-1245379%22%20slang%3D%22en-US%22%3EVideo%20calls%20on%20Microsoft%20Teams%20on%20iPad%20Air%20and%20iPhone%207%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1245379%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSTRONG%3EHi%2C%20I%20have%20online%20classes%20at%20the%20moment%20on%20Microsoft%20Teams%20due%20to%20the%20school%20and%20college%20closure%20due%20to%20Coronavirus.%20I%20have%20an%20iPad%20Air%20(iOS%2012.4.5%3CEM%3E)%26nbsp%3B%3C%2FEM%3Ewith%20Teams%20and%20I%20am%20not%20receiving%20any%20video%20calls%20nor%20I%20am%20receiving%20any%20notification%20of%20missed%20class%2C%20or%20no%20settings%20in%20the%20left%20where%20it%20says%20calls.%20This%20is%20understandable%20as%20it%20is%20iOS%2012.4.5%20(is%20there%20any%20way%20I%20can%20update%20this%20%3F)%2C%20and%20then%20I%20tried%20on%20my%20iPhone%20(7-%20iOS%2013.3.1))%20and%20there%20is%20no%20settings%20likewise%20on%20Microsoft%20Teams.%20Is%20this%20able%20to%20installed%20on%20Microsoft%20Teams%20or%20by%20Microsoft%20itself%3F%20Reall%3C%2FSTRONG%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1245379%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EActivity%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESettings%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Highlighted
Occasional Visitor

Hi, I have online classes at the moment on Microsoft Teams due to the school and college closure due to Coronavirus. I have an iPad Air (iOS 12.4.5with Teams and I am not receiving any video calls nor I am receiving any notification of missed class, or no settings in the left where it says calls. This is understandable as it is iOS 12.4.5 (is there any way I can update this ?), and then I tried on my iPhone (7- iOS 13.3.1)) and there is no settings likewise on Microsoft Teams. Is this able to installed on Microsoft Teams or by Microsoft itself? Reall

2 Replies
Highlighted

@junep15 I have this same problem on ipad pro os 13.5.4

 

Highlighted

@junep15 it’s working now 

what  I did 

Logout from team 

clear cash 

turn off ipad and reset internet connection in my case router off and on 

Ipad on login team and working so far