Video calls on Microsoft Teams on iPad Air and iPhone 7

Copper Contributor

Hi, I have online classes at the moment on Microsoft Teams due to the school and college closure due to Coronavirus. I have an iPad Air (iOS 12.4.5with Teams and I am not receiving any video calls nor I am receiving any notification of missed class, or no settings in the left where it says calls. This is understandable as it is iOS 12.4.5 (is there any way I can update this ?), and then I tried on my iPhone (7- iOS 13.3.1)) and there is no settings likewise on Microsoft Teams. Is this able to installed on Microsoft Teams or by Microsoft itself? Reall

2 Replies

@junep15 I have this same problem on ipad pro os 13.5.4

 

@junep15 it’s working now 

what  I did 

Logout from team 

clear cash 

turn off ipad and reset internet connection in my case router off and on 

Ipad on login team and working so far