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junep15's avatar
junep15
Copper Contributor
Mar 22, 2020

Video calls on Microsoft Teams on iPad Air and iPhone 7

Hi, I have online classes at the moment on Microsoft Teams due to the school and college closure due to Coronavirus. I have an iPad Air (iOS 12.4.5) with Teams and I am not receiving any video calls nor I am receiving any notification of missed class, or no settings in the left where it says calls. This is understandable as it is iOS 12.4.5 (is there any way I can update this ?), and then I tried on my iPhone (7- iOS 13.3.1)) and there is no settings likewise on Microsoft Teams. Is this able to installed on Microsoft Teams or by Microsoft itself? Reall

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2 Replies

  • Sirkornik's avatar
    Sirkornik
    Copper Contributor
    Jul 02, 2020

    junep15 it’s working now 

    what  I did 

    Logout from team 

    clear cash 

    turn off ipad and reset internet connection in my case router off and on 

    Ipad on login team and working so far

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