Forum Discussion
Video calls and screen share make Teams and Windows 10 unusable
This issue was recently reported in our Uservoice feedback forum. It would be great if you voted for it because the more votes something gets, the greater the priority Microsoft tries to give it (you can imagine the number of requests we get for features and fixes and we do our best to focus our resources where the customer need is greatest). https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/40736056-microsoft-surface-pro-teams-kills-processor-spee
I will also reach out to our internal Teams engineering team and see if I can get a more immediate solution for you. I will post back here once I do. EDITED 7/23/2020: Please see the post by Emily Kirby on 7/23/2020 for the Microsoft program manager response.
Exactly the same issue for me as well.
Surface Pro 5th gen, it’s got progressively worse over the last few weeks. I just cannot screen share anymore without it crippling my whole machine.
Updated the surface driver pack, re-installed teams, cleared the teams cache, disabled GPU acceleration, no difference at all.
At first I wondered if it was my internet connection as I’m working from home these days, but it’s not that, I’ve tried it on and older Dell laptop I have, and it’s absolutely fine.
Last resort is to send it back to the Office for a re-build, I’m really out of options now.
Richie835I wouldn't waste your time re-building it. I have done that on a few surface pro's over the last month, and makes no difference with the Teams issue.
