Dec 18 2020 08:44 AM
Since the last update of ms teams, on open camera in ms teams it shows black in the video, no one is able to see my video. However, when I run the ms teams from the browser, it works well.
please resolve the issue.
Dec 20 2020 04:24 AM
Hi @gaursh
Could you please check if the update affected the privacy settings in your computer.
To allow Microsoft Teams to access the camera on Windows 10, use these steps:
Once you complete the steps, check if the camera is now available for Microsoft Teams.
Kind regards,
Mar 04 2021 01:47 AM
HI I have the same issue but when i go to privacy, camera is not an option. it was working earlier today and now its not.
I dont believe i did any updates.
Jun 29 2021 08:13 AM
Figured it out myself:
In Teams: General Settings -> Disable GPU Hardware Acceleration -> Restart Teams
Jul 02 2021 01:39 PM
Please go to your system's Device settings,
find the Camera driver.
for me it was inside Imaging devices.
Right click on the driver and click on uninstall device and Check the delete the driver from the installed location checkbox, and click on ok.
Restart your system, the system will automatically install your camera driver after restart.
check the driver is installed or not.
then on teams verify the camera driver is selected.
It worked for me by doing the above steps.
Aug 20 2021 12:08 AM
@gaursh I have the same issue. What worked for me is deleting my camera driver. For some reason while deleted, the video started working in Teams.
It's not a permanent fix as it goes back to black one the driver is automatically reinstalled.
Jan 12 2022 07:12 AM
@cameronj86 Thanks a lot !! this method worked for me and now i can open my cam during my exam !! thankss !!
Jan 31 2022 08:58 PM
Jul 08 2022 07:27 AM
I struggled a lot to find the solution for this issue for quite a long now.
For me it turned out that my camera was getting blocked/managed by the antivirus software (paid Kaspersky subscription) Somehow, by mistake I must have denied the access when it prompted and then Microsoft Teams was in the block applications list under the Kaspersky.
I removed the Teams from my kaspersky blocked list and that started the camera on my teams immediately without restarting even any of the applications.
Hope this helps someone else like me.