user-side call detail missing in Teams meeting & call reporting

Iron Contributor

In TAC, I have noticed that all of the call detail for the user side of calls and meetings is missing in our tenant.  I suspect this is due to something blocking client access to a telemetry endpoint somewhere.  Are these endpoints specifically documented anywhere so I can investigate?

2 Replies

As per my understanding and research there are multiple reasons which could be causing the issue with the telemetry of endpoint. There is no specific list maintained for the same.

With Regards,
Satish U
Maybe I can assist you with this.

MAF InfoCom is a industry leader on Microsoft Teams reporting. Included is unlimited support should you ever run into problems where you mis or don’t understand information in your reports.

You will get a dedicate support engineer where you can direct all your questions to. This already starts when you test our solution for free for 30 days.

We collect are data from the GraphAPI which is different from what you see in Teams admin. We can check if we see the data in there.

MAF ICIMS has a very powerful reporting engine allowing you to report on all Microsoft Teams metrics

The additional module MAF ICIMS CC ads real time information to the solution including presence and even calls in queue.

Best regards,

Frank Looijesteijn
MAF InfoCom