Forum Discussion
User can't get Teams to work - error message
Have a user in a business environment in Peer to peer, getting the following error: microsoft teams won't allow the user to sign in, getting error code caa70004 Teams is currently the free versi...
DHuttema We had this same issue today with teams installed on one of our machines, it turned out the TLS was switched off in Internet Explorer. Turning this back on resolved this issue for us.
- Open Internet Explorer.
- Go to the Tools menu.
- Select Internet Options.
- Select the Advanced tab and scroll down to the Security section.
- Check to see if you have TLS 1.1 enabled, TLS 1.2 enabled (checked). If not, check the box to enable it.
- Select OK.
- Close Internet Explorer
Log out from client - clear the cache!
See here:
https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/amp/
Start the client
Adam
See here:
https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/amp/
Start the client
Adam
adam deltinger, hmm. Tried that script, came up with a couple of errors, then seemed to run. But the same issue. So I'm thinking maybe the info didn't clear out.
I'm just going to see what happens with uninstalling and re-installing the app.
Dave
