Forum Discussion
User can't get Teams to work - error message
DHuttema We had this same issue today with teams installed on one of our machines, it turned out the TLS was switched off in Internet Explorer. Turning this back on resolved this issue for us.
- Open Internet Explorer.
- Go to the Tools menu.
- Select Internet Options.
- Select the Advanced tab and scroll down to the Security section.
- Check to see if you have TLS 1.1 enabled, TLS 1.2 enabled (checked). If not, check the box to enable it.
- Select OK.
- Close Internet Explorer
For me the problem was caused when I tried to login from my home PC. The login page tried to redirected to our company sign on for authorisation against our firewall but I was already connected via a Cisco product. So it displayed a blank page and then timed out with caa70004. I needed to disconnect from Cisco first, then log in to Teams and then our internal sign on page appeared successfully, then I could login to Teams. Then log back in to Cisco. This only happened when I changed my password.
¬¬¬Life SAVER¬¬¬
I just turned my BitDeffender Firewall OFF and everything worked like a charm.
I even had issues with "licencing" failures and all these went away.
Thanks again 🙂
- I tried so many different methods and turning my Avast firewall off was the only thing that worked. Thank you!
