Unable to Upload or attach files using Teams chat

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New Contributor

One of our users with E3 license unable to attach/upload files using teams chat. 

In event viewer I was not see anything, I have even checked the logs in Teams I do not see any Please help. 

6 Replies

Did you try using the browser Teams client as well, preferably via private session? Any specific error message?

@Vasil Michev That is the strange thing, there is no error, it tries to attach the file and then disappears. same in both Application and Browser and she has two different computers its same on both.

@Sugatoo 
I have two users (out of 16000) that have reported the same issue

They can attach from Onedrive, but not from My Computer (or drag, drop)
Same behaviour in both Teams client and a Browser
Very odd

Did this ever get solved ? Having users with same issue
Just gonna add this on the topic, not saying it's the solution for all issues with attachments in chats.

If users aren't assigned SharePoint licenses, they don't have OneDrive storage in Microsoft 365. File sharing works in standard channels, but users won't be able to share files in chats without OneDrive storage in Microsoft 365.
Hey thanks @ChristianJBergstrom - user has been using Teams fine for the past year, this is all of a sudden. As a workaround she uploads to Onedrive then sends links from there.