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Sugatoo's avatar
Sugatoo
Copper Contributor
May 28, 2020

Unable to Upload or attach files using Teams chat

One of our users with E3 license unable to attach/upload files using teams chat.  In event viewer I was not see anything, I have even checked the logs in Teams I do not see any Please help. 
microsoft teams
VasilMichev's avatar
VasilMichev
MVP
May 28, 2020

Did you try using the browser Teams client as well, preferably via private session? Any specific error message?

  • Sugatoo's avatar
    Sugatoo
    Copper Contributor
    May 28, 2020

    VasilMichev That is the strange thing, there is no error, it tries to attach the file and then disappears. same in both Application and Browser and she has two different computers its same on both.

    • Tosh Yusaf's avatar
      Tosh Yusaf
      Copper Contributor
      Sep 17, 2020

      Sugatoo 
      I have two users (out of 16000) that have reported the same issue

      They can attach from Onedrive, but not from My Computer (or drag, drop)
      Same behaviour in both Teams client and a Browser
      Very odd

      • JerryMeister's avatar
        JerryMeister
        Copper Contributor
        Aug 31, 2021
        Did this ever get solved ? Having users with same issue

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