SOLVED

Unable to login teams app on mobile

%3CLINGO-SUB%20id%3D%22lingo-sub-1536716%22%20slang%3D%22en-US%22%3EUnable%20to%20login%20teams%20app%20on%20mobile%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1536716%22%20slang%3D%22en-US%22%3EWhile%20trying%20to%20login%20with%20my%20microsoft%20account%20getting%20the%20error%20as%20attached.%20Please%20help%20in%20resolving%20the%20same.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1536716%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1536745%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20login%20teams%20app%20on%20mobile%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1536745%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F735360%22%20target%3D%22_blank%22%3E%40Tamilvani%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EAre%20you%20trying%20to%20join%20a%20new%20team%26nbsp%3B%20you%20were%20invited%20to%3F%26nbsp%3B%20Are%20you%20trying%20to%20set%20up%20a%20new%20account%3F%26nbsp%3B%20Have%20you%20been%20in%20before%20now%20and%20it%20stopped%20working%3F%26nbsp%3B%20I%20think%20we%20need%20some%20more%20information%20to%20be%20able%20to%20help.%26nbsp%3B%20If%20you%20have%20been%20in%20before%20and%20this%20started%20happening%2C%20I%20would%20suggest%20going%20to%20msft.answers.com%20and%20they%20can%20help%20you%20troubleshoot%20by%20looking%20at%20your%20logs%2C%20etc.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1537517%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20login%20teams%20app%20on%20mobile%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1537517%22%20slang%3D%22en-US%22%3EThis%20is%20my%20first%20login%20with%20a%20new%20business%20account%20on%20teams%20app.%20I%20haven't%20received%20any%20invite.%3C%2FLINGO-BODY%3E
New Contributor
While trying to login with my microsoft account getting the error as attached. Please help in resolving the same.
2 Replies
Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

@Tamilvani 

Are you trying to join a new team  you were invited to?  Are you trying to set up a new account?  Have you been in before now and it stopped working?  I think we need some more information to be able to help.  If you have been in before and this started happening, I would suggest going to msft.answers.com and they can help you troubleshoot by looking at your logs, etc.

This is my first login with a new business account on teams app. I haven't received any invite.