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Ricky_Su's avatar
Ricky_Su
Copper Contributor
Jun 09, 2020
Solved

Unable to hear sound when sharing videousing IPAD/IPhone - MS Teams

Hi Team,

 

We noticed during sharing video using MS Teams app from IOS or mobile, we can't heard the sounds. And there is not option "include system audio" available. If this is not available, any workaround ?

 

Thanks 

 

Ricky Su

7 Replies

  • Laucgarcia's avatar
    Laucgarcia
    Copper Contributor
    I’m also experiencing same issue. I was sharing a ppt presentation the other day and had some videos included in some slides and nobody could hear the sound. Anybody has found a solution for this?
  • TomLow's avatar
    TomLow
    Copper Contributor

    Microsoft_Teams_team 

    I am also facing the same unable to include sound when sharing video/youtube via iPad IOS / Mobile Android. Is there a way to improve it?

    • globalimpact's avatar
      globalimpact
      Copper Contributor
      Has anyone heard if Microsoft is creating a fix for this? I suspect most are experiencing the same issue which I am sure all would agree is an inconvenience. The alternate way I share is via Skype. Seams to work fine on Skype.
    • billiesmith289's avatar
      billiesmith289
      Copper Contributor
      Webex Meeting MOBILE CAN DO THAT. ANDROID 10 SUPPORTS SYSTEM AUDIO SHARING.

      WHEN IS MICROSOFT TEAMS GOING TO ADD THAT OPTION?